Heptonstalls Ltd is a long-established firm of solicitors with a rich history of serving the Yorkshire region, tracing its origins back to over 200 years.
Our fundamental aim is to help people. We are here to support people when they reach a time, be it professionally or personally, that they rely on specialist advice to help them progress.
Our mission is to be an outstanding, client-focused firm acting for business and individuals with a leading reputation.
Our Commitment to Client Care
- We communicate to all clients in a punctucal and timely manner, keeping them regularly updated on progress with any matters they have with us.
- We strive to communicate with all clients on an individual basis to ensure we are open and understood on every matter with which we provide support.
- We pay particular regard to the needs of elderly and/or vulnerable clients to ensure we respect their dignity and communicate in easy, understandable language, clearly explaining any necessary legal terminology.
- We are committed to eliminating discrimination and encouraging diversity. We treat everyone with dignity and respect.
Improving Year on Year
As a business we recognise there is always room for improvement. We constantly strive to improve in all areas of the business, whether that be with Client Care, Human Resources, Marketing or Business Development and Compliance and are fully dedicated to improving the service we deliver to our clients.
Your feedback is important to us and we welcome and value any comments on the service you received from us.
Please contact Mike Linstead, Marketing Manager with any comments or feedback you may have on 0800 917 8267 or click here to send an email.