Would you like to be a Team Player at Heptonstalls Solicitors?

We employ over 120 people who work across three offices in East and West Yorkshire. We are growing year after year due to the hard work and dedication of our staff and our team drive to succeed in a competitive market.

We offer a warm and friendly office environment here at Heptonstalls Ltd and our commitment to client care is second to none.

Some of our staff have worked for us for over 30 years and we believe that employing people who share the same values as us really makes that difference.

Current Vacancies

Paralegal

Location: Pontefract
Status: Full-Time, Permanent

Required skills, qualifications and experience

  • Good client care skills
  • Law graduate
  • Commitment to become fully knowledgeable in case matters through undertaking relevant training

Role

The primary role of the Paralegal is to provide direct support to his/her Principal to enable the Principal to operate at optimum efficiency. This will include (but will not be limited to) the main responsibilities given below.

The Paralegal is expected to use a high degree of self-management and initiative. This is a position that offers a strong possibility of a training contract for the right candidate if the right aptitude and commitment is demonstrated. On the job training will be given.

Salary is negotiable depending on experience.

Main Responsibilities

Under direction of the appropriate supervisor/Head of Department

  • Attendance on clients and others in order to take statements, obtain information, make appointments and complete Legal Aid Agency (LAA) forms
  • Liaise between clients and experts and between clients and supervisor and with the other side as requested
  • Dealing with client queries and reporting to the appropriate fee earner
  • Preparing standard legal forms
  • Preparing and filing court documents
  • Fixing dates for Court hearings and liaising with Counsel and court to find mutually convenient dates
  • Arranging conferences with Counsel and liaising with client, solicitor, barrister and experts
  • Preparation of bills and/or liaise with costs draftsman
  • Preparing LAA forms
  • Liaise with The Accident Line as requested
  • Carry out benefit queries and deal with call queries
  • Liaise with Welfare Benefits Advisor and accounts department as required
  • Obtain periodic payments on account as agreed by the fee earner
  • Carry relevant searches
  • To undertake other duties such as researching law, searching old files, obtaining documents, transporting clients, running errands and supporting fee earners as and when required

Responsible For

  • Conduct of own matters and assisting the appropriate fee earner or Head of Department with shared caseload
  • Compliance with Office Manual Procedures
  • Maintenance of the required standard of client care
  • Accuracy of work undertaken and maintenance of standards set in terms of client contact
  • Attendance of departmental meetings and in-house training as provided

Values

  • To feel a sense of pride, involvement and belonging
  • To provide a client-focused quality service
  • To be accountable to the firm
  • To have a high expectation of self performance
  • To take responsibility
  • To be an enthusiastic achiever
  • To be supportive to others and to be supported in a challenging environment
  • To feel valued and to value others
  • To be committed to learning and development to further the expertise of self and the firm
  • To support marketing
  • To be part of an open door culture
  • To support and acknowledge the achievement of employees and the firm
  • To achieve own job satisfaction and support others to achieve theirs

Apply

To apply for this position please send your CV to HRTeam@heptonstalls.co.uk

 

Legal Secretary

Location: Pontefract
Status: Full-time, Permanent

Required qualifications, skills and experience

  • Trained in secretarial practice.
  • Excellent word-processing and audio-typing skills.
  • Preferably previous experience as a legal secretary or experience of working in an alternative professional office.
  • 4 GCSEs at Grade “C”, or the equivalent qualification
  • Good organisational ability and client care skills

The minimum educational standards may be waived if; in view of HR Manager the Legal Secretary has relevant previous work experience.

Role

The role of the Legal Secretary is to provide support to his or her Principal, allowing the department to operate at optimum efficiency. This will include but will not be limited to the main responsibilities given below. The Legal Secretary is expected to use a high degree of self-management and initiative, mindful of client care at all times – this will include being flexible with travel, working for various fee earners and covering Reception when needed.

Main responsibilities

  • To prepare correspondence and documents for fee-earners through audio-typing and word processing.
  • To administer filing (which will include daily filing) and the opening, closing, storage and retrieval of client files in accordance with the detailed procedures contained in the Office Manual.
  • To prepare mail and enclosures for collection.
  • To administer all photocopying.
  • To make appointments, arrange meetings and to maintain an up-to-date diary for his/her Principal if required to do so.
  • To check own work to minimise errors and avoid corrections by fee-earners.
  • To provide support to other Legal Secretaries as required.
  • To provide guidance to Junior and Temporary Secretaries when required to do so.
  • To undertake any specific training when required, and overall to have a responsibility towards self-development.
  • To ensure the confidentiality of all the firm’s and client’s documentation and information.
  • Liaise with the HR Department regarding the booking of holidays and cover.
  • Provide cover for the Receptionist/Admin Assistant, including dealing with calls, assisting with post and any other relevant duties.
  • Maintaining a high level of client care.
  • Any ad hoc tasks as required by his or her principal.

Values

  • To feel a sense of pride, involvement and belonging.
  • To provide a client-focused quality service.
  • To be accountable to the firm.
  • To have a high expectation of self performance
  • To take responsibility
  • To be an enthusiastic achiever
  • To be supportive to others and to be supported in a challenging environment.
  • To feel valued and to value others
  • To be committed to learning and development to further the expertise of self and the firm
  • To support marketing
  • To be part of an open door culture
  • To support and acknowledge the achievement of employees and the firm
  • To achieve own job satisfaction and support others to achieve theirs

Apply

To apply for this position please send your CV to HRTeam@heptonstalls.co.uk

 

Float Secretary

Location: Goole & Pontefract
Status: Full-time, Permanent position

Required qualifications, skills and experience

  • Trained in secretarial practice.
  • Excellent word-processing and audio-typing skills.
  • Preferably previous experience as a legal secretary or experience of working in an alternative professional office.
  • 4 GCSEs at Grade “C”, or the equivalent qualification
  • Good organisational ability and client care skills

The minimum educational standards may be waived if; in view of HR Manager the Float Secretary has relevant previous work experience.

Role

The prime role of the Float Secretary is to provide support to his or her Principal, allowing the department to operate at optimum efficiency.

This will include but will not be limited to the main responsibilities given below.

The Float Secretary is expected to use a high degree of self-management and initiative, mindful of client care at all times – this will include being flexible with travel, working for various fee earners and covering Reception when needed within all office branches depending on allocation of workloads.

Main responsibilities

  • To prepare correspondence and documents for fee-earners through audio-typing and word processing.
  • To administer filing (which will include daily filing) and the opening, closing, storage and retrieval of client files in accordance with the detailed procedures contained in the Office Manual.
  • To prepare mail and enclosures for collection.
  • To administer all photocopying.
  • To make appointments, arrange meetings and to maintain an up-to-date diary for his/her Principal if required to do so.
  • To check own work to minimise errors and avoid corrections by fee-earners.
  • To provide support to other secretaries as required.
  • To provide guidance to junior and temporary secretaries when required to do so.
  • To attend clients both in person and on the telephone when required to do so and to provide such support in a professional and friendly manner in keeping with the firm’s standards for client care.
  • To undertake any specific training when required, and overall to have a responsibility towards self-development.
  • To ensure the confidentiality of all the firm’s and client’s documentation and information.
  • To ensure and adequate supply of stationery, office consumables etc
  • Any ad hoc task as required by his or her Principal
  • Liaison with the HR Manager regarding the booking of holidays etc
  • To support the administration department for times when not booked out to cover secretarial absences

Reception Cover

Provide cover for the receptionists, including:

  • Dealing effectively and efficiently with all incoming calls
  • Take comprehensive and clear telephone messages. Notifying an available admin assistant for dispatch if over ½ hour old as priority
  • Deal with incoming faxes into reception and notifying a relevant staff member immediately for dispatch to the correct person
  • Recording attendances in the office.
  • Maintenance of the holiday chart, including records of sickness and other leave.
  • Booking and arrangements for meeting rooms and boardroom
  • Maintaining a high level of client care for clients
  • Ensuring that the reception area looks presentable at all times.

Values

  • To feel a sense of pride, involvement and belonging.
  • To provide a client-focused quality service.
  • To be accountable to the firm.
  • To have a high expectation of self performance
  • To take responsibility.
  • To be an enthusiastic achiever.
  • To be supportive to others and to be supported in a challenging environment.
  • To feel valued and to value others.
  • To be committed to learning and development to further the expertise of self and the firm.
  • To support marketing.
  • To be part of an open door culture.
  • To support and acknowledge the achievement of employees and the firm.
  • To achieve own job satisfaction and support others to achieve theirs.

Apply

To apply for this position please send your CV to HRTeam@heptonstalls.co.uk